HELPDESK TECHNICAL SUPPORT
In-House Experts For Troubleshooting & More
The Informs helpdesk team is a dynamic group of technical professionals with a wealth of knowledge about devices, industry trends, deployment best-practices, and more. They are available for both quick troubleshooting questions and more strategic conversations about choosing a device and software. The team also monitors industry trends such as OS migration and device security and can consult with your team to help you plan a long-term technology strategy.
Contact Us to Learn More About Our Helpdesk Technical Support Solutions
HELPDESK SERVICES
Support
- Device and operational troubleshooting
- Printing issues and label formatting
- Spare pool management
- Repair and servicing
Deployment
- Device configuration
- Staging and kitting
- Project management
- On-site installation
Pre-purchase
- Coordinating demo equipment
- Device and software planning
- Custom development consulting
CONTACTING THE INFORMS HELPDESK
Our helpdesk team is available during regular business hours and can be reached at their dedicated email ([email protected]) and phone line (616.399.7040). We also offer 24/7 emergency response; to reach the emergency line please dial our main line (616.399.7010) and choose the “Emergency” option.
For basic media loading tutorials and troubleshooting, please visit our YouTube channel.
